I am a licensed physical therapist in the Philippines. AlliedWell did not begin as a
company — it began because I could not see what my own homecare patients were
doing between visits.
So I built a small companion app for them. Their home exercise programme, with video, on
their phone. They recorded themselves doing it, and rated two things afterwards: how hard
it felt, and how much it hurt. That was the whole product. It existed to answer one
question I could not otherwise answer — is this actually happening on the days
I am not there?
It worked. Compliance went up, because someone was clearly paying attention. And a
patient reporting a seven out of ten on a Tuesday meant I knew before their next visit
instead of after it. That mechanic is still in the product today, largely unchanged: a
pain score of seven or more raises an alert on the clinician’s dashboard.
Then the ideas started arriving faster than I could build them. If the exercises are
here, the notes should be here. If the notes are here, the invoice should be here. If the
invoice is here, the HMO claim should be too — and the therapist’s commission,
and the invoice, and the schedule that produced all of it.
What was a homecare companion turned into an EMR. Not because an EMR was the plan, but
because every honest answer to “what should this do next?” pointed at the same
place: the clinic day, end to end, in one system.
I built it to empower our profession.
Philippine rehab practice asks a great deal of the people in it and gives back less than
it should. A clinic that gets paid on time, does not lose sessions it already delivered,
and can prove what a therapist earned is a clinic that can pay people properly. That is a
smaller ambition than it sounds, and a more useful one.
AlliedWell is for the whole rehab team — physical therapy, occupational therapy, speech,
and the multi-discipline centres where all three work side by side. That is what the name
has meant from the beginning. I am a physical therapist, so physical therapy is where the
product is deepest today, and I will say so when something is not there yet.